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Hey everyone, thought I'd share this little story concerning what will hopefully be next week's video because it's been a hard time. 

Everyone's been suggesting I make a video about LEGO and of course it's a great topic, I've just been holding off until the holiday season since I felt that's the best time to release a video about a toy company. I had it completely finished, was giving it a final review before uploading it to YouTube, when suddenly everything froze. Turns out, apparently, right at that moment the external hard drive I had it stored on stopped working. I know very little about computers and hard drives so I can't tell you exactly what's wrong or what happened but I took it to Best Buy and they basically said it was broken. To retrieve the data from it, it would take 2-4 weeks and would likely cost over $1,000, plus I had to agree to a $500 minimum up front. 

I was storing EVERYTHING involved with the new video on that hard drive along with some stuff I've done concerning other future videos and things from past videos. I take some blame for placing so much trust in it but it was seemingly in perfect condition, no problems with it or warnings it was going to fail. It was only a year old and I didn't even use it much until the last few months so of course I didn't expect something like this to happen. 

I tried talking to Western Digital to see if they could help at all. They said they would replace the hard drive but wouldn't help in recovering the data (so not really any help). I've taken it to a nearby data recovery business and they say it'll likely cost somewhere between $500-$1500 and would take weeks. So needless to say my LEGO video won't be recovered by next week and is likely gone forever. 

I've had one piece of good luck in all this. I thought everything was lost from it until I realized yesterday, I do still have the raw voice recording stored on my computer which I would say represents around half of the work that goes into a video. I basically have to remake some graphs, graphics, the thumbnail, and edit everything together for a second time. Which is what I've been working on since last night. I will say, it's much less entertaining doing all of this the second time. 

I'm just very frustrated with the situation. If this had happened only 20 minutes later, things would be so much better. I'm not exaggerating when I say I was JUST about to upload it to YouTube. Can't say I'm too happy with Western Digital right now but I realize it's impossible to avoid things like this happening every once in a while, hopefully I'm just one of the few unlucky ones. But if I ever make a video about them in the future, I won't hesitate to bring up my experience. 

Sorry if it sounds like I've been complaining here. Not looking for sympathy or suggestions of what to do with the hard drive, just thought I'd share what's been going on behind the scenes of this video. I see no reason why it wouldn't be ready for Wednesday next week. I was really happy with the first version and again am happy with the second version so I expect people will enjoy it (I really hope so anyway, taking a lot to get it made). 

Anyways, hope everyone's been having a better week than I have. 

Comments

Anonymous

Check messages.

Kyle

Hard drive failures are a nightmare. Here's hoping you can get everything resolved and enjoy the holiday season!

MirandasDream

Howdy! To quote a friend of mine, "this too, will pass". I know how hard it is in the moment, but it'll get better.

Anonymous

That sucks. I have had a similar problem with my projects (programming), and use Github to save my work online. I use it a lot for my school work as well and think you might like it too. They have a desktop application too so you wouldnt need to know terminal commands. There's also Google Drive that can be linked with your computer and im sure theres more alternatives too. Can't wait to see the video when it comes out!

Robert Sanges

Coming soon: The rise and fall of Western Digital.

Anonymous

That's gotta suck! This past January, I went to Walmart and got a brand new HP 15" Touchscreen laptop for $150, which I thought was an amazing deal. It had 1TB of memory, 4GB of RAM (granted not the best but expandable to 8), and decent speakers. All was well, until two months later, when the video I was watching on Amazon, began to skip frames and the sound got really slow, and the speakers would create this loud ear-piersing sound. I called HP, after they had me restore the system and did dignostics, had me send it in. When it came back, all was well for three days, when the same problems started up again. I called HP once again, and wanted me to do another system restore (which also took about 3-4 hours to do and not counting the times it restarted after installing updates), did more dignostics and had me send it a second time. I recieved it in less than a week back this time. Do you wanna guess what happend a few hours after I got it back? If you guessed that the problems persisted, then you guessed right. I got on the phone once again with HP, and told them that if they wanted me to send it back, I would gladly do it, so as long as I never saw that machine ever again and, that they either give me a brand new one, or refund my money. They gave me $200 in return for "all my troubles." So, two things: If you ever want to do a video on the decline of HP, and need help, SIGN ME UP! I even have the paperwork stating that each time the problems were fixed, and I also have video of the sound the speakers would make. Second, I know better than to buy an HP computer.

Anonymous

Is it the infamous Western Digital “click of death”? Ive had 4 WD drives fail on me over the last few years. Anything from 3.5” desktop drives to portables. All i can say is if its clicking put it in the freezer and forget about it for 6 months. Come back then and ask what to do next... No joke.

Anonymous

^ purpose of my anecdote is to warn others away from them.

Anonymous

I ponder if it was a hard drive issue or the controller (the part that interfaces between the physical drive in the enclosure and your connection method to computer (USB/Thunderbolt, etc). I've had bad experiences before Geek Squad/Best Buy and folks like them blowing the problem out of proportion to make it cost more. That was before I really got to know computer hardware. Lastly, as long as the PCB inside the drive is good, you should be able to get S.M.A.R.T. information that will give you some kind of info. Overall, given the circumstances, it seems unlikely of a total hard drive failure. P.S. Someone else mentioned put it in the freezer (albeit not for 6 months but 24 hours or so), if it is a true mechanical failure, that will sometimes reverse the effects long enough to get something back but YMMV. Best of luck!

Anonymous

It isn't all that expensive to get a (say) 2-HDD RAID box and mirror everything to both drives so if one fails you have the other. If you do that, I suggest the two HDDs be from two different manufacturers to reduce the chance that both will fail close together.