News: Solutions to possible problems in patreon (Patreon)
Published:
2018-08-31 05:17:26
Imported:
2021-02
Content
Hello everyone (. ^ u^.)/
Due to some problems that patreon has been happening, I got an email giving me some recommendations to share with you in case any problem arises.
The recommendations to take are these:
- If their bank suspects that the Patreon payment is fraudulent, to pattern can call up their bank to confirm the payment is theirs and genuine.
- If their payment failed, they can follow these steps or switch to a different payment method.
- If they are seeing an international processing fee, they can switch their pledge to a different bank that does not charge for international payments.
- They can reach out to the Patreon support team to get account specific help.
Here's what we'll be doing (Patreon Team):
- We'll reach out via email to any patron who receives a "declined" payment with info on what they can do and how.
- We will continue Patreon's proactive practice of retrying payments throughout the month.