DECLINED PAYMENT WARNING AND HELP (Patreon)
Content
If you are having any trouble, here’s what you can do:
Patreon Email info quoted: If their bank suspects that the Patreon payment is fraudulent, a patron can call up their bank to confirm the payment is theirs and genuine.
If their payment failed, they can follow these steps(patreon.zendesk.com/hc/en-us/articles/203913799-Why-did-my-payment-decline-How-do-I-retry-my-payment-)
or
switch to a different payment method(patreon.zendesk.com/hc/en-us/articles/203913769-How-do-I-update-my-payment-information-).
If they are seeing an international processing fee, they can switch their pledge to a different bank that doesn’t charge for international payments.
They can reach out to the Patreon support team(patreon.zendesk.com/hc/en-us/requests/new?ticket_form_id=70716) to get account specific help.
-----
I hope the information above helps. Thank you.